Shipping & Returns

We want your experience with Double R Western Co. to be simple and enjoyable. Below you’ll find information about how orders are shipped and how we handle returns or exchanges.

If you ever have questions, please reach out and we’ll be happy to help.

Shipping

Processing Time

Orders are typically processed within a few business days.

Some items may take a little longer to ship if they are coming from one of our suppliers. If this applies to your order, we will keep you updated along the way.

Shipping Locations

Double R Western Co ships Australia wide so riders and country communities across the country can access our gear.

Shipping costs are calculated at checkout based on your location and the size of your order.

Order Tracking

Once your order has been dispatched you will receive a shipping confirmation email with tracking information so you can follow your delivery.

Returns & Exchanges

Returns

If an item isn’t quite right, please contact us and we will help arrange a return where possible.

To be eligible for a return, items must be unworn, unwashed and in their original condition with tags still attached.

Exchanges

If you require a different size, please contact us and we will do our best to assist with an exchange depending on product availability.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us as soon as possible so we can resolve the issue quickly.

Need Help?

If you have any questions about shipping or returns, please contact us and we’ll be happy to assist.

information@doublerwestern.com.au